SO/ Auckland - Luxury hotel - SO/ SPA


Nourish body and soul at SO/ SPA offering an exceptional collection of facial, body and beauty treatments. The menu is vast and unique bringing innovative offerings like Himalayan detox therapy, alongside Urban Detox Facial, Renight Antioxidant Recovery Facial and Body Strategist TherapiesTM.


Treatments provide delight for all the senses whether you’re there for 15 minutes or three hours the SO/ SPA team will go above and beyond to make every moment count.


Spa Treatment Menu


SO/ Spa opens from 10am until 8pm daily and is opened to guests of the hotel and to non-residents.
Any enquiries or bookings, please email or phone +64(0)9 379 1878.

Spa Etiquette

• Arrive early to leave fashionably late. Give yourself 15 minutes to get cosy in a fluffy white robe and slippers and complete a consultation form so your therapist can tailor your dream treatment.
• SO/Auckland has a Wellness floor dedicated to realigning your body and mind. All treatments include exclusive access to our facilities on the day of your treatment, these include a 20-meter heated lap pool, sauna, Jacuzzi and fitness centre. Make time to stay and chill after your treatment in our Serenity lounge with complimentary snacks and a naturopathic grade herbal tea prescribed by your therapist.
• Running late? Please let us know- we will do our best to move your appointment however this may not always be possible.
• Your relaxation begins as soon as you step onto our forecourt, three hours complimentary valet parking is available for all treatments over the value of $140. Our Wellness floor is located on B2, upon arrival please advise our team you have a spa appointment and one of our Welcome Angels will guide you down.
• You deserve treatment as individual as you are- use your consultation to discuss treatment preferences and please let your therapist know if you have any serious medical conditions.
• Take a digital detox- turn your phone on silent and switch off from the outside world dedicating to recharge your own personal power source.
• SO/ SPA has both single and couples rooms- coming with a friend or loved one? Please advise your So Spa Angel at the time of your reservation and we will do our best to accommodate your request.
• SO/ SPA has a 24-hour cancellation policy, a 50% charge applies to all no show bookings or last minute cancellations, either full payment is required prior to arrival or a credit card is required to secure your reservation.
• For all guests, 24 hours notice is required to avoid the full cost of the treatment being charged to their room or credit card provided.
• Whilst Beauty is timeless SO/SPA has an age restriction of 16 years, an exception may be made at the discretion of SO/SPA granted parental consent and supervision.
• All information provided to SO/ SPA is kept in strict confidence, this information will only be used as a means to enhance your experience with us.

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